As you all know I took the decision a few days ago to work behind a locked door and yep still here unpacking glasses and contact lenses as they come in and posting them out. I have also ensured that there are contact lenses here for those regular wearers just in case.
I am on the phone 01525 715759 to help you wherever I can and you can pretty much contact me 6 days a week as the phone will be diverted to my mobile. If I don’t answer just leave a message and I will get back to you. You can also email me or if you want to message me on facebook please do.
If you have broken or lost your glasses and need a replacement pair to function, call me, I can help. ( that I can truly say)
There are some good people out there working alone prepared to help me help you.
If you know anyone that has limited vision and a magnifier might help to assist with reading I have some that I can loan out .
To anyone one of you that need dry eye drops or other potions remember you can order those online.
Contact lens wearers you can help yourselves too. If your lenses feel uncomfortable or problematic, please just stop wearing them and go back to the specs but if you need any advice call us .
If you are worried about your eyes again call. I can try to help and have optometrist friends on the end of a phone for advice and if needed they are prepared to call you.
Please be aware, no matter how much we sanitise the practice we cannot see you face to face or take on emergency testing as we do not have the correct PPE so it is not safe for you or us.
I will be reducing the time I spend in store but have plans in place so I can continue to help you as much as I can with any repairs, replacement interim specs etc over the next few weeks.
In the meantime, stay safe, stay home, save lives!